MEGA Automations Privacy Policy

Last Updated: April 30th, 2025

1. Introduction

Welcome to MEGA Automations ("MEGA Automations," "we," "us," or "our"). We are a marketing and technology agency providing services primarily to cosmetic practices, including dentists and spas. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of individuals who interact with our website, use our services, or whose information we process on behalf of our clients (cosmetic practices).

By using our services, interacting with our website, or providing us with your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in several ways:

Information You Provide Directly: This includes information you give us when you:

Sign up for our services or inquire about them (e.g., name, email address, phone number, business name and details).

Fill out forms on our website (trymegasuite.com) or forms managed by us on behalf of our clients (this may include name, email, phone number, appointment preferences, service interests).

Communicate with us via email, phone, or SMS.

Information Collected Automatically: When you visit our website or interact with communications sent via our platform, we may collect information automatically, such as:

IP address, browser type, operating system.

Pages visited, time spent on pages, referring URL.

Interaction with emails and SMS messages (e.g., delivery status, opens, clicks).

Information Received from Clients (Cosmetic Practices): When we provide services to our clients, they may share information they have collected from their customers or patients with us to enable us to perform services like appointment reminders, marketing communications, or other services as agreed upon. This information is processed by us on behalf of our clients and is subject to their privacy policies as well.

3. How We Use Your Information

We use the information we collect for various purposes:

To Provide and Maintain Our Services: To operate our agency, deliver marketing and technology services to our cosmetic practice clients, manage accounts, process payments, and provide support.

To Communicate with You: To respond to inquiries, provide updates about our services, send administrative information, and for other customer service purposes.

For Marketing and Promotional Purposes (with Consent): If you have opted-in to receive marketing communications from MEGA Automations, we may use your information to send you newsletters, promotional materials, and information about our services.

To Improve and Analyze Our Services: To understand how our services are used, analyze trends, and improve the functionality and user experience of our website and services.

On Behalf of Our Clients: We primarily use the information provided by or collected for our clients to perform services as instructed by them. This includes sending appointment reminders, confirmations, service updates, and marketing messages (where consent has been obtained by the client from the end-user).

For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, and governmental requests, and to enforce our agreements.

4. How We Share Your Information

We are committed to protecting your personal information and DO NOT sell, rent, or trade your personal information to third parties for their direct marketing purposes.

We may share your information only under the following limited circumstances:

With Service Providers: We may share information with trusted third-party companies and individuals who perform services on our behalf to help us operate our business (e.g., hosting, data storage, email delivery, CRM/marketing automation platforms like HighLevel, payment processing). These service providers are given access to the information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of the information.

With Our Clients: When processing information on behalf of our cosmetic practice clients, the information is collected, used, and shared with the specific client for whom we are performing the service.

For Legal Reasons: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of MEGA Automations, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.

In Connection with Business Transfers: If MEGA Automations is involved in a merger, acquisition, or asset sale (of the business assets of the sole proprietorship), your personal information may be transferred as a business asset. We will provide notice before personal information is transferred and becomes subject to a different Privacy Policy.

With Consent: We may share your information with your explicit consent.

We DO NOT share your information with affiliates or other third parties for their independent marketing or promotional purposes. Any sharing is strictly limited to the necessary functions of providing our contracted services to you or our clients, or as required by law.

5. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location and the nature of your interaction with us, you may have certain rights regarding your personal information, including:

Access and Correction: The right to access and update your personal information.

Deletion: The right to request deletion of your personal information, subject to legal obligations.

Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or SMS messages from us or our clients (via our platform) by following the unsubscribe instructions provided in the communication or by contacting us directly. For SMS, replying STOP or QUIT will typically opt you out. Replying HELP will provide information on how to opt-out or get assistance.

Do Not Track: Our website does not currently respond to "Do Not Track" signals.

To exercise these rights, please contact us using the contact details below.

7. Third-Party Links

Our website (trymegasuite.com) may contain links to third-party websites that are not operated by us. This Privacy Policy does not address, and we are not responsible for, the privacy practices of any third parties or their websites. We encourage you to review the privacy policy of every site you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

By phone: 2032579847

By mail:

MEGA Automations

201 ELIZABETH ST

DERBY, CT 06418

USA